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Frost & Sullivan Honors Alcatel-Lucent With Market Leadership Award for Contact Center SystemsLONDON, January 27 /PRNewswire/ -- Frost & Sullivan has named Alcatel-Lucent its EMEA Inbound Contact Routing Systems Market Penetration Leader for 2009. The Frost & Sullivan Award for Market Leadership Penetration is presented each year to the company whose product innovation, marketing and sales strategies have enabled it to gain the most market share in the past two to three years.
2010-01-27 - ITNews